• Escentials by Kim
  • Black Elements by Kim
  • More
    • Escentials by Kim
    • Black Elements by Kim
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out


Signed in as:

filler@godaddy.com

  • Escentials by Kim
  • Black Elements by Kim

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Terms and Conditions

 

Effective Date: 01/01/2024

Please read these Terms and Conditions ("Terms") carefully before using the KayaDenn Candle Co. website ("Website") operated by Escentials by Kim, LLC, ("us," "we," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website.

  1. Use of the Website:
    • You must be at least 18 years old to use the Website.
    • You agree to use the Website only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

  1. Intellectual Property:
    • The Website and its original content, features, and functionality are owned by [Your Company Name] and are protected by copyright, trademark, and other intellectual property laws.
    • You may not modify, reproduce, distribute, publish, transmit, or create derivative works from any content on the Website without our prior written consent.

  1. User Accounts:
    • You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.
    • You agree to provide accurate and complete information when creating an account and to update your information promptly if it changes.

  1. Product Information:
    • We strive to provide accurate and up-to-date information about our products on the Website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on the Website.
    • Prices and availability of products are subject to change without notice.

  1. Order Acceptance:
    • Your placement of an order through the Website constitutes an offer to purchase the products listed in your order.
    • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

  1. Shipping and Returns:
    • Our shipping and returns policies are outlined on the Website. By placing an order, you agree to these policies.

  1. Limitation of Liability:
    • In no event shall Escentials by Kim, LLC, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or products purchased through the Website.

  1. Indemnification:
    • You agree to indemnify and hold harmless Escentials by Kim, LLC,, its directors, officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising out of your use of the Website or violation of these Terms.

  1. Changes to Terms:
    • We reserve the right to modify or revise these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

  1. Governing Law:
    • These Terms shall be governed by and construed in accordance with the laws of West Virginia, without regard to its conflict of law principles.

If you have any questions or concerns about these Terms, please contact us at KayaDennOrders@gmail.com

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein.

 

Return and Refund Policy

 

Effective Date: 01/01/2024

Thank you for shopping at KayaDenn Candles. We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please review our Return and Refund Policy below.

  1. Returns:
    • You may return unused and unopened products within [number] days of delivery for a full refund or exchange.
    • To initiate a return, please contact our customer service team at kayadennorders@gmail.com  to obtain a Return Authorization (RA) number.
    • The returned product must be in its original packaging and include all accessories, manuals, and tags.

  1. Refunds:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  1. Exchanges:
    • If you would like to exchange an item, please contact our customer service team to arrange for a replacement product.
    • Exchanges are subject to product availability.

  1. Return Shipping:
    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • We recommend using a trackable shipping service and purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.

  1. Damaged or Defective Products:
    • If you receive a damaged or defective product, please contact us immediately for assistance. We may require photo evidence of the damage or defect to process a replacement or refund.

  1. Exceptions:
    • Custom or personalized items are not eligible for return or exchange unless they are damaged or defective.
    • Sale or clearance items are final sale and cannot be returned or exchanged.

  1. Cancellation Policy:
    • Orders can be canceled within 24 hours of placement, provided they have not yet been shipped. Please contact us as soon as possible if you need to cancel an order.

  1. Contact Us:
    • If you have any questions or concerns about our Return and Refund Policy, please contact us at [insert email or phone number].

By making a purchase from KayaDenn Candle Co., you acknowledge that you have read, understood, and agree to our Return and Refund Policy. This policy is subject to change without notice.

 

  • Escentials by Kim
  • Black Elements by Kim
  • Privacy Policy
  • Terms and Conditions

Escentials By Kim, LLC

336-829-1122

Copyright © 2024 Escentials by Kim All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept

WELCOME!

Join our email list to get information on where to find us in person and member only discounts. 

Sign up here!